Privacy Policy
Last Updated: December 28, 2025
AI Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered product photography platform.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Email address
- Organization name
- Brand information
- Billing details (processed securely through Paymob or Paddle)
1.2 Product Images and Data
We collect and process:
- Product images you upload
- SKUs, product descriptions, and metadata
- Generated AI images and variations
- Garment analysis data (colors, patterns, styles)
1.3 Usage Data
We automatically collect:
- Log data (IP address, browser type, pages visited)
- Credit usage and billing history
- Generation job history and preferences
- API usage metrics
2. How We Use Your Information
We use your information to:
- Provide and improve our AI image generation services
- Process payments and manage your credits
- Generate trend analysis and recommendations
- Send service updates and notifications
- Prevent fraud and ensure platform security
- Comply with legal obligations
3. Data Storage and Security
We implement industry-standard security measures:
- Encryption: All data transmitted over HTTPS/TLS
- Database: Hosted on Supabase with row-level security (RLS)
- Storage: Images stored on Hetzner Object Storage (EU servers)
- Access Control: Multi-tenant isolation with role-based permissions
4. Third-Party Services
We use the following trusted third-party services:
- Supabase: Authentication and database hosting
- Hetzner: Object storage for images (EU-based)
- Paymob/Paddle: Payment processing
- Replicate: AI model hosting (image generation)
- Google Gemini: Vision API for image analysis
5. Data Retention
We retain your data as follows:
- Account Data: Until you delete your account
- Product Images: Stored indefinitely unless deleted by you
- Generated Images: Stored for 90 days, then archived
- Billing Records: Retained for 7 years for tax compliance
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data (subject to legal requirements)
- Export your data in a portable format
- Opt out of marketing communications
7. Cookies and Tracking
We use essential cookies for:
- Session management and authentication
- Remembering your preferences
- Analytics (anonymized usage data)
8. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect data from children.
9. International Data Transfers
Your data may be transferred to and processed in:
- European Union (Hetzner servers in Germany/Finland)
- United States (Supabase, Replicate, Google services)
We ensure appropriate safeguards are in place for all international transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.
11. Contact Us
For privacy-related inquiries, contact us at:
Email: privacy@aistudio.ai